Ch. 1. Results Require Resources -- Ch. 2. Managing Your Library's Staff -- Ch. 3. Managing Your Library's Collections -- Ch. 4. Managing Your Library's Facilities -- Ch. 5. Managing Your Library's Technology -- App. A. Activities for This Planning Cycle
-- App. B. Gap Analysis -- App. C. Analyzing Numeric Data -- App. D. Library Scan -- App. E. Current Resource Allocation Chart -- App. F. In-Library Use of Materials -- App. G. Document Delivery -- App. H. Materials Availability Measures.
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